Online Pc Tech Support Uk

Learn how to fix your common computer problems , read my articles related to common computer problems.

Regular Online Security Checkup to Deal With Virus

Computer virus hold the ability to duplicate itself and infect all computers connected through a common network. It does so without permission or prior knowledge of the computer user. The term "virus" is also commonly used, although erroneously, to refer to various kinds of malware and adware programs.

A computer virus may adjust the copies, or the copies may change themselves, as occurs in a metamorphic virus. As such, a virus can only multiply itself when its host is taken to the uninfected computer, for example by a user sending it over network or the Web, or by carrying it on a removable mode such as a floppy disk, tape, CD, VCD or USB drive.

At times, computer viruses are confused with computer worms and Trojan horses. A worm can does not need to be transferred as part of a host, and a Trojan horse is a file that appears safe. Worms and Trojans may cause harm to system's hosted data, functional performance, or networking throughput, when executed.

A worm does not actually attempt to harm the system's hardware or software directly, while a Trojan's payload may be capable of almost any type of harm if executed. Some cannot be seen when the program is not running, but as soon as the infected code is run, the Trojan horse kicks in. This is because it is hard for people to find computer virus and other computer malware.

A majority of personal computers are connected to the Web as well as local area networks, facilitating the spread of malicious code. Computer viruses may take advantage of network services such as the World Wide Web, e-mail, Instant Messaging and file sharing systems to reproduce. Moreover, there are number of resources which use alternative terminology in which a computer virus is represented in any form of self-replicating malware.

Some computer malware is programmed to spoil the functionality of the entire machine by damaging programs, deleting files, and reformatting the hard disk. Other malware programs are not designed to do any damage, but simply spread themselves and make their presence known by presenting text, video, or audio messages. For an effective treatment of computer virus and alike malicious matter, you can consider availing the services of online computer support resources. They are 24x7 available and offer a economical and quality online pc support services.

Daisy is a technical and security specialist for iYogi, a online tech help company that is synergistic ally aligned to offer remote computer support and tech support ,technical help and Microsoft help services to its clients in , USA, Canada, Australia and Singapore.

A worm does not actually attempt to harm the system's hardware or software directly, while a Trojan's payload may be capable of almost any type of harm if executed. Some cannot be seen when the program is not running, but as soon as the infected code is run, the Trojan horse kicks in. This is because it is hard for people to find computer virus and other computer malware.
A majority of personal computers are connected to the Web as well as local area networks, facilitating the spread of malicious code. Computer viruses may take advantage of network services such as the World Wide Web, e-mail, Instant Messaging and file sharing systems to reproduce. Moreover, there are number of resources which use alternative terminology in which a computer virus is represented in any form of self-replicating malware.

Some computer malware is programmed to spoil the functionality of the entire machine by damaging programs, deleting files, and reformatting the hard disk. Other malware programs are not designed to do any damage, but simply spread themselves and make their presence known by presenting text, video, or audio messages.
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Online tech Support for Personal Computer

Technicians from online pc support are experts in their profession and do more than just fixing the problem. They build a great rapport that helps them relate and fix the problem according to the User's Emergency. As mentioned earlier, apart from just fixing the actual problem they also give them more information about the technology, i.e., updates and tips for the user to avoid similar problems in future.
Another key reason for the popularity is the advancing technology that is introducing new problems and complexities in terms of usage. Online PC support also comforts the users with doorstep support. The Online PC support technicians have a tool for remote desktop; popularly know as Remote support, it makes it easier for them to have a look at the PC's condition. Online PC support is of three different types:
Telephonic support: Telephoning the PC support technician for help.
Chat Support: Chatting with the Online PC support technician for help.
Email support: Emailing the Online PC support Technician for help.
It's always advisable to take suggestions from the online pc support technicians before going in for the purchase of a new hardware. Any information with reference to hardware sales and new technology will be effectively provided by the online pc support technicians. Hardware sales are not as easy as it was before. There are a lot of new technologies that get introduced everyday. Due to which, everyone is confused about the hardware purchase. Hardware sales are of various types some common are:
Hardware Sales through Auction: Bidding online or on phone or at an auction center.
Hardware sales through Internet: Purchasing the hardware online from retailer or company website and even bidding for the hardware online through websites like eBay, Amazon and more. And even placing order through mail for the hardware.
Hardware Sales from Local Retailers: Waking to the nearest or most famous Retailer for the purchase of hardware.
Over all Computer Support and other related services are of high importance today. As Hardware sales have increased significantly, the usage of the hardware is also gaining variety and ubiquity. As a result, computer support is gaining its share of importance from the popularity, and so has increased the role of online computer support.

iYogi Partners with GlobalLogic for Software Product Development to Create "Generation V" Technical Support Platform

New York, NY - January 13, 2009 –iYogi (www.iyogi.net) today announced a software product development partnership with GlobalLogic Inc. to create a "Generation V" services platform for iYogi's proprietary technical support application framework, iMantra. The fastest growing direct-to-consumer and small business support brand from India, iYogi has more than 50,000 subscribers worldwide.

GlobalLogic, the leader in global software product development, will assist in the enhancement of iYogi's service delivery framework using best-of-breed Web 2.0 tools and applications. Some of the innovative features to be introduced through this software product development tie-up include an application that resides on the customer's desktop and provides integration with iMantra ("Support Dock") and a global MPLS-based IP transport platform that provides customers with the instant deployment of remote access and voice-based support with a single click. This advanced implementation allows for integration with POS payment systems to facilitate real-time processing at the point of sale.

Uday Challu, co-founder and CEO of iYogi, said, "The partnership with GlobalLogic for software product development reiterates iYogi's commitment to offer affordable access to the highest quality technical support for home users and small businesses with disruptive applications and tools to manage their everyday technology needs. GlobalLogic's expertise will help us further enhance iYogi's widely acclaimed iMantra support platform with a new breed of applications and services, bringing us even closer to our customers".

iYogi provides live computer support for home and small business users globally for the technologies they use every day. iYogi's live 24/7 support extends to multiple brands of computers, software and peripherals. iYogi services also include virus removal, spyware removal, optimizing slow computer, setup, configuration and troubleshooting your computer and peripheral devices, issues or errors with software applications. Currently available to customers in the United States, United Kingdom, Canada, Australia and Singapore, iYogi is on an aggressive expansion spree, extending services to several new geographies in 2009. iYogi's Customer Satisfaction Rate of 93% and Resolution Rate of 84% ranks it as the highest bench marked company in the computer support industry.

Peter Harrison, CEO of GlobalLogic Inc., said, "We are excited about this partnership, which will enable us to bring our specialized skills across the full software product development life cycle to iYogi. Already a proven leader in delivering innovative product engineering services to Web 2.0 companies, GlobalLogic will help iYogi continue to deliver the effective solutions for which it has come to be known". In contrast to many firms that focus on IT services, GlobalLogic specializes in software product R&D for emerging and established technology companies. Its services include everything from market analysis and product conceptualization to product engineering, migration, testing and support. The company has received widespread recognition for innovation in software product R&D, including its InfoWorld award-winning platform for distributed Agile development (GlobalLogic Velocity) and GlobalLogic Version 1.0SM, an offering for both early and late-stage companies that has helped GlobalLogic clients launch innovative and disruptive technologies at major conferences such as Demofall-2008.

About iYogi


iYogi is the first direct-to-consumer and server support service from India. Providing an Annual Unlimited subscription to technical support for $139.99 per year, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and Singapore. Backed by Canaan Partners, Silicon Valley Bank and SAP Ventures, the company has been featured in MSNBC, ZDnet, Yahoo Finance and eWeek. It has also been declared a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia. For further information please visit (www.iyogi.net).

About GlobalLogic


The leading specialist in global software product development services, GlobalLogic Inc. partners with emerging and established technology companies to help them bring great software products to market in less time and at less cost. GlobalLogic has developed a unique joint-venture model of partnering with technology companies to create a dedicated global delivery center in the US, India, China, Ukraine and Israel to serve as a virtual extension of a client's local development team. In other cases where the client does not have any internal engineering staff, GlobalLogic provides a "fab less" partnership from the start, with GlobalLogic taking ownership of the product engineering, platform and architecture. This approach allows companies to focus on the other aspects of a successful product launch, such as strategy, marketing, customer acquisition, go-to-market challenges and the demands of ever-changing markets. By leveraging GlobalLogic's global facilities, world-class engineers and state-of-the-art tools and processes, companies can increase the quality of their software products while dramatically reducing timeliness and operating costs - often by 30 percent or more.

iYogi Contact


Vishal Dhar
President Marketing
iYogi Inc.
E-mail: awadhesh.singh@iyogi.net
Phone: 1-212-229-0901

Windows 7 Review

Last night finally i get along with my windows 7 experience, but don't know why was it only me who has got discouraged or their are some of more their in my followers list, surely there would be..

On a first impression it only seems as if windows 7 is just a vista make over nothing more than that and has just grown some what more complex then vista rather then summing up


Once again Microsoft has moved stuff around in the User Interface. After baffling its loyal users by completely changing the XP User Interface, So it started moving stuff, with the Control Panel taking the brunt of the abuse. Need to add a printer? Welcome to the new "Devices and Printers" applet! Looking for the "System and Maintenance" subgroup? It now has a new name: "System and Security." And can you guess where the Security subgroup went? No? Then it's time for some retraining!

System performance: with the same hardware requirements as vista it seemed as if Microsoft might have some thing to be patted for as with each of their releases a common history is the hardware requirement needs rises the bar of hardware cost. But sorry to comment some thing as 7 us as slow as vista, In fact, Windows 7's performance is virtually identical to that of Microsoft windows Vista SP1 on the same hardware. If you were unhappy with Vista's CPU-hogging, memory-sucking ways, Windows 7 will provide little relief.

Windows 7 Beta Available for Public Download

Here is some good news for all you windows lover, and thsoe who were really looking for some thing other than vista.

Guys windows 7 is out there for Beta download, if you are looking for it from a long time then it’s time to act fast
As the Windows 7 beta download is altough available to the public but will only be available for 2.5 million downloads.

Here is the links for your perusal, but be carefull while chossing the links what you are looking for among either of 32 / 64 bit

windows_7_beta1

Windows 7 Beta Customer Preview Program Download

Windows 7 32-bit direct download

Windows 7 64-bit direct download

The minimum requrements for the windows 7 Beta1 are

* Processor: 1 GHz 32-bit or 64-bit processor
* Memory: 1 GB of system memory
* Hard drive: 16 GB of available disk space
* Video card: Support for DirectX 9 graphics with 128MB memory (in order to enable Aero theme)
* Drive: DVD-R/W drive
* Internet connection (to download the Beta and get updates)

Is It Safe To "Limewire" Your PC?

Before I begin, I just want to make something perfectly clear: NOTE TO ANY ATTORNEYS WHO MAY WORK FOR LIMEWIRE - I think that your clients' product is WONDERFUL! Aside from the wheel and the internal combustion engine, it's probably the SINGLE GREATEST ACHIEVEMENT in the history of mankind. REALLY!... So please don't sue me.

Now that I've cleared that up we can get down to business. In my line of work, I get calls on a daily basis from people who are having issues with viruses on their computer. Some of these people have relatively minor infections and some have MAJOR PROBLEMS. Here's the pattern I've noticed, though (I just call 'em like I see 'em): When someone has a serious virus and/or spyware infection on their PC, they almost always have a copy of Limewire installed as well. Now, don't interpret that the wrong way. The Limewire software (assuming you get it from a legitimate source) is perfectly safe (Are all of the attorneys still paying attention?). To my knowledge, their software contains no spyware or viruses and I'm not just saying that to avoid a lawsuit. I really mean it. So, if the question is posed to me "is it safe to install Limewire on my computer?", my answer is an unwavering "Yes".

The problem, it seems, is when people start using the service to actually download files to their computer. This is where a lot of people get a bit confused about why their computer gets so badly infected in a relatively short period of time. From my observations as a working pc repair tech I have come to the conclusion that most people don't have even a basic understanding of how file sharing services work, nor (in a lot of cases) do they care. That's too bad really, because it's difficult to protect yourself from threats if you don't even know what those threats are or where they come from. Alas, the lure of "free" music is just too much for many people, so they will just blindly download files and hope for the best.

There, now that I have that off my chest, I feel much better. The real purpose of this article though, is not to chastise people for their wide-eyed naive trust of free things they get from total strangers over the internet, but to (hopefully) help educate those who want to use a file sharing service and provide them with a little bit of knowledge so that they can better protect themselves.

The first thing I want to do before I go any further with this discussion is to let the folks at Limewire off the hook. They are not responsible for their users' reckless online activities any more than the people at Ford are responsible for their customers reckless driving. It's up to the end users to monitor their own activities and to become part of the solution instead of being part of the problem. It really wasn't my intention to single them out because most file sharing services are essentially the same. The only reason I mentioned these guys by name is that they are far and away the most popular service of this type operating today. Had I written this article a few years ago I probably would have the Napster people annoyed with me. So for the remainder of this discussion I will just refer to all of these services collectively as "file sharing services". Now all you lawyers can go back to what you were doing before, such as suing somebody (other than me).

Anyway, as I said before, most users of file sharing services may not completely understand how the file sharing process works. There seems to be this perception that there is some gigantic free music repository full of perfectly safe, virus free, downloadable content stored somewhere out there in cyberspace. I assure you that this is not the case. OK, you ask, then where do the file sharing services get all of this music that they offer for free downloads? I'm glad you asked. The answer is that they don't. File sharing services don't store any music files or movies or anything of the sort on their servers. More importantly, they don't own any distribution rights for any of the copyrighted material. So where does the music come from? Again, thanks for asking. It comes directly from the computers of other users of the file sharing services.

You see, file sharing services are in essence a very large peer-to-peer (P2P) network. When you join one of these services, you are sharing a portion of your computer with other members of the service and they are in turn sharing access to their files with you. Now, you may think that this is somewhat of a security risk, but probably not a huge one, as these services upon installation of their software, designate a default folder on your PC to share on the network. Other than that one folder, nobody has access to your PC. The real threat with this type of network is in the files you download. If someone in the network has infected files on their computer (trust me, a lot of them do) and then you download one of these infected files, guess what!? You've just invited a virus onto your computer. Multiply this scenario by the hundreds of thousands of other P2P members and the MILLIONS of files being passed back and forth and you can see how this can quickly become a real threat to your PC.

So as a computer tech that deals with virus infested computers on a daily basis, I have to say that I HIGHLY RECOMMEND downloading your music from a "pay-per-track" service such as itunes or amazon.com. I only say this because from a PC security standpoint, using P2P file sharing is just too costly in the long run. Think of it this way, how many itunes could you have purchased with the $200 that you just gave to the computer repair guy after he cleaned up your PC? When you look at it that way, all that "free" music just doesn't seem like such a great deal, huh?

Microsoft Great Plains Upgrade - Version 8.0

If you have Microsoft Great Plains as main accounting and ERP system you need to know some technical facts on Great Plains version upgrade and what is going on behind the scenes, which options do you have in case of Dexterity, VBA, SQL customizations, ctree/Pervasive migration to MS SQL/MSDE. As of right now it is reasonable to upgrade to Microsoft Great Plains 8.0
Is upgrade required? Not actually, but you have to consider these factors
Technical Support discontinuation - the old version may not be supported - currently if you are on version 6.0 - support is already discontinued. You can not have Microsoft Business Solutions help you, but obviously you have MBS partners who can still help you. If you are on Ctree or Pervasive SQL, then your support expires December, 31 2004.

• Tax Updates/Magnetic media expiration - if you have US Payroll module and depend on it with W2 and other forms - you must stay with the version, which is supported and has tax updates. If you are on Ctree or Pervasive SQL - then you will not have tax updates for these platforms at the end of 2004 and your W2s maybe inaccurate. If you have a lot of employees - you may have issues with government.

• Following the Technology and Microsoft rules - Microsoft wants you to be on the newest platform and provides you the best support when you follow this rule
• If you do have heavy customization - we recommend you to skip one version, for example if you are on version 7.5 - do not upgrade to 8.0 and wait for the next version
What is upgrade in the language of technology? Upgrade has server and client sides.
• Server side - upgrade converts tables from old format to the new one. In general words - Microsoft Business Solutions developers may change table structure, append additional fields to add new functionality, things like that. Upgrade copies the table with changes to temporary table, then drops original table, recreates it with new structure and copies all the data from temp table to the newly created one.

• Workstation side - workstation is written in Great Plains Dexterity and has Dynamics.exe - engine and DYNAMICS.DIC - dictionary. These two plus all the additional files will be replaced with the new ones. Other dictionaries, such us REPORTS.DIC and FORMS.DIC should be also upgraded and upgrade will try to deal with them automatically. In some cases modified reports (in REPORTS.DIC) could not be upgraded and need to be recreated in the new version.
What is customization upgrade? You should consider different types of customizations: Dexterity, VBA/Modifier, SQL, ReportWriter, Crystal Reports

• Dexterity Customization - being very short - Dexterity may have so called Custom Forms - these do not need upgrade - they should work as is. Then Dexterity may alter existing Great Plains forms (so-called Alternate Great Plains forms) - in this case Dexterity customization should be redone for these forms/screens. Plus additional consideration should be given to Dexterity triggers, shadow tables, etc.

• VBA/Modifier customization - Modifier allows you to modify existing Great Plains windows - it creates so called modified Great Plains windows, stored in FORMS.DIC. Usually modification is placing new buttons or fields, which in turn will be given VBA scripts (stored in DYNAMICS.VBA). VBA scripts may call something nice, like Crystal Report, or have some data access logic. Usually the old version of DYNAMICS.VBA workds with the new version. You may need to rearrange buttons on the modified form.

• SQL - you may have some stored procs for data integration, EDI or the like - if the addressed tables will be changed in the new version then you need to analyze your SQL code. The good news is - Microsoft Business Solution doesn't make a lot of changes since version 7.0, because Microsoft is now trying to merge the products it owns: Great Plains, Solomon, Navision and Axapta - and so has different priorities

• ReportWriter - MBS doesn't change tables, but it keeps changing Dexterity formulas used in ReportWriter original reports - this is the problem in so-called Modified Reports upgrade - usually you have these reports modified: SOP Blank Invoice form, SOP Blank Picking ticket, etc. If report can not be upgraded - it should be redone in the new version with some exceptions.

• Crystal Reports - the nice thing about Crystal Report - id doesn't need to be upgraded (if the fields in the tables exist in the new version - which is usually true statement)
What is upgrade for third-party modules? Your Great Plains may have so-called third party modules: Mekorma, Kampdata, Horyzon, Wennsoft, Avalara, Truepay, Trinity, Intellisol to name a few
Third party modules may have their own utility for upgrade. You just need to know that your third-party is ready for the new Great Plains version - if not - you just wait and stay on the old version.
What is migration from Ctree/Pervasive.SQL 2000 to MS SQL/MSDE? MBS has migration tool. You need first to install Great Plains on SQL Server with exactly the same account/segments structure and then install migration tool (it is Dexterity chunk) on your ctree/Pervasive workstation - then, when you integrate the chunk - you will map it to target SQL-based Great Plains Company, select all system and company tables, click the button and it will move all your tables one-by-one. In the case when your Great Plains ctree/Pervasive has third parties - you need to check if the vendor has migration tool - otherwise you have to do manual move, use SQL Linked server to your legacy data
Do I need consultant? It is probably good idea to have consultant to do the upgrade. We strongly recommend you to use consultant in the following cases
• You have Dexterity customization
• You are doing migration from Pervasive/Ctree to Microsoft SQL Server/MSDE, especially when you have third-parties without migration tools
• You have a lot or ReportWriter Modified Great Plains Reports
• You have old version of Great Plains: Dynamics or eEnterprise 6.0 or prior - in this case you can not appeal to Microsoft Technical Support - it is discontinued
• Your Great Plains has more than 20 users and you have to have upgrade done over the weekend - if it fails - you have business problems
• You don't have support - in this case you have to select your Microsoft Business Solutions Partner and pay for the annual support/enhancement plan - you will get new registration key and will be ready for the upgrade