If you've ever visited Online PC technical support forums on the internet, one question you would notice would be "how can I make my PC faster?" As such, this article will serve as a sort of general point to keeping computers the world over in tip top shape. Treat this as more of a universal diagnosis; some problems are more complicated than others and require more detailed prognosis and solution finding.
The trouble with most hard disks when combined with the Windows memory management system is that eventually, there will be a problem when data is fragmented and put in various sectors of the drive. This is due to the engineering of the drive, issues of time and of course, the constant install and uninstall of programs. Unavoidably, parts of system and critical programme files will be scattered in various parts of your physical memory - and the bigger the hard disk, the bigger the problem. PC doctors recommend that you perform a disk defragment once every 2 weeks or once every month to ensure that your system does not have to look for and combine files in order to load them. A defragmented drive will improve the performance and speed of the PC noticeably.
Think about the amount of virtual memory that Windows has allocated to your PC. If you are using high memory bandwidth programs, you may need to increase the size of this memory allocation - by either making it automated or telling Windows the amount that you require. A lot of slowdowns occur because Windows simply does not have enough memory to perform heavy duty program executions.
Also, you may want to upgrade the amount of RAM (Random Access Memory) on your system, depending on what you are using it for. RAM is very important as Windows will store temporary and critical files on it for executing instructions. Anyone who has ever used designer software, encoding programs, studio level programs and even played some new age games will know exactly what I am talking about. Furthermore, RAM is pretty cheap nowadays and you can easily get 1 - 2 gigs for less than $60. This is a very good investment into speeding up your computer.
Another thing you can do to speed up your computer is to get a registry cleaner. The registry is a vital part of the Windows operating system environment and one that is clogged up can cause global slowdowns of your computer. Over time, numerous program installs and uninstalls and even attacks by viruses and malware can leave problems like orphan keys, bad command lines, zero values and confused entries that leave Windows clogged and slow. You need to do at least a weekly maintenance on your remote PC - especially if you are a constant user and use it for work. A clean windows registry would normally mean less errors and a faster and more dependable computer.
Today, the center of the small business and home-based entrepreneur is the computer system and network. For many users and business owners computers are the lifelines of the company, but what if they unexpectedly crashed? Will your computer service contract cover faulty work, data backup, or future problems?
Before signing a agreement and allowing an IT contractor to execute work on your system or network, it is essential to read the fine print. Often times, unprofessional businesses may offer very little in the way of a warranty. Contracts will alert you to those contractors who may not carry the credentials necessary to ensure your future success, and will also alert you to low-quality technical work. It is important to only work with companies who offer reputable computer tech support services.
Be aware of poorly written computer service contracts
Purchasing computer service contracts can prove to be one of the most important investments you can make in the future of your work. It's equally important however, to find a contractor with substantive training and a solid service contract; otherwise you may be subject to major problems down the road. Avoid this risk by hiring only those professionals who are willing to abide by your contract and take the time to understand what is covered in the contract.
One way to familiarize yourself with these contracts and know what to look for is by previewing samples of computer maintenance agreements which can be found online from companies that produce contract templates. There are several agreement samples available including, computer service network contracts, network service level agreements and subcontractor agreement forms. No matter which agreement best suits your needs, be sure the company has a reputable track record and that the agreements state who is at fault should future problems arise, the timeframes for coverage and how much liability is covered.
When to look for service guarantees
Any time you hire someone to provide computer consulting or technical support, it is essential to request and closely review the computer service contract. Again, researching service contract templates will prepare you for reviewing contracts. A few of the most common agreements include:
* Consulting Services Agreements - This identifies the work to be performed, and defines the terms and price and payment.
* Network Installation and Maintenance Agreement - Details the guarantees and expectations for the stability, safety and security of networks, and liabilities.
* Subcontractor/Independent Contractor Agreement - Ensures subcontracts and independent contractors perform to the specifications outlined in the contract. It also details the scope of work, price and necessary solutions should the work not meet your standards.
Before signing a agreement, care yourself by taking the time to get the facts. Within the fine print of the computer service contract you want to look for clear and short language those details the terms of service, coverage timeframes and liability coverage. The contract is your key to knowing accurately what you are paying for and who you are working with.
Before signing a agreement and allowing an IT contractor to execute work on your system or network, it is essential to read the fine print. Often times, unprofessional businesses may offer very little in the way of a warranty. Contracts will alert you to those contractors who may not carry the credentials necessary to ensure your future success, and will also alert you to low-quality technical work. It is important to only work with companies who offer reputable computer tech support services.
Be aware of poorly written computer service contracts
Purchasing computer service contracts can prove to be one of the most important investments you can make in the future of your work. It's equally important however, to find a contractor with substantive training and a solid service contract; otherwise you may be subject to major problems down the road. Avoid this risk by hiring only those professionals who are willing to abide by your contract and take the time to understand what is covered in the contract.
One way to familiarize yourself with these contracts and know what to look for is by previewing samples of computer maintenance agreements which can be found online from companies that produce contract templates. There are several agreement samples available including, computer service network contracts, network service level agreements and subcontractor agreement forms. No matter which agreement best suits your needs, be sure the company has a reputable track record and that the agreements state who is at fault should future problems arise, the timeframes for coverage and how much liability is covered.
When to look for service guarantees
Any time you hire someone to provide computer consulting or technical support, it is essential to request and closely review the computer service contract. Again, researching service contract templates will prepare you for reviewing contracts. A few of the most common agreements include:
* Consulting Services Agreements - This identifies the work to be performed, and defines the terms and price and payment.
* Network Installation and Maintenance Agreement - Details the guarantees and expectations for the stability, safety and security of networks, and liabilities.
* Subcontractor/Independent Contractor Agreement - Ensures subcontracts and independent contractors perform to the specifications outlined in the contract. It also details the scope of work, price and necessary solutions should the work not meet your standards.
Before signing a agreement, care yourself by taking the time to get the facts. Within the fine print of the computer service contract you want to look for clear and short language those details the terms of service, coverage timeframes and liability coverage. The contract is your key to knowing accurately what you are paying for and who you are working with.
Buying a technology product like computer systems is relatively easier than retaining them in the right manner. Under some situations where technical dilemmas may overcome, it sometimes becomes very difficult to handle complex issues which underline reasons for the need of expert advice. With a plethora of online computer support resources available on the Internet, you do not need to waste your time in searching the best for your PC. Here, you find technicians who take over all aspects of your computer support requirements and offer one call computer consulting solution.
Maintaining computer systems properly is not an easy task and needs high level of knowledge. Properly maintained and repaired computers not only add to your productivity but also increase your PCs longevity. If you run a small scale business, well being of your computer play more important role. And employing latest technological PC solutions and services can turn to be the key to success as this helps in taking your business to the next level of success.
Online technical support uk centers perform efficiently serving the technical needs of its customers. It offers networking solutions to corporate, small as well as medium strength businesses. PC maintenance services help customers to handle and deal with their computer maintenance problems. In addition, it offers complete elasticity, cost-effectiveness, and practical IT solutions that help your business grow. Online computer support resources also assess everything in your existing PCs and make proper arrangements to rectify any issues later on.
No amount of time or money is enough for your computers security. You can search of thousands cost efficient technical support centers on the Web. It is suggested that you should first evaluate services before narrowing down on any source. You can get a fair idea about services and prices by visiting the vendor’s website.
Maintaining computer systems properly is not an easy task and needs high level of knowledge. Properly maintained and repaired computers not only add to your productivity but also increase your PCs longevity. If you run a small scale business, well being of your computer play more important role. And employing latest technological PC solutions and services can turn to be the key to success as this helps in taking your business to the next level of success.
Online technical support uk centers perform efficiently serving the technical needs of its customers. It offers networking solutions to corporate, small as well as medium strength businesses. PC maintenance services help customers to handle and deal with their computer maintenance problems. In addition, it offers complete elasticity, cost-effectiveness, and practical IT solutions that help your business grow. Online computer support resources also assess everything in your existing PCs and make proper arrangements to rectify any issues later on.
No amount of time or money is enough for your computers security. You can search of thousands cost efficient technical support centers on the Web. It is suggested that you should first evaluate services before narrowing down on any source. You can get a fair idea about services and prices by visiting the vendor’s website.
Computers are becoming common place in homes and offices around the world. The problem is that most people know so very little about their pc, that when something goes wrong, they do not know how to begin the troubleshooting process.
The ugly truth is that we could opt to call the technical phone support number that came with the computer, but you never really know what you are going to get at the other end of the phone. You could literally spend several hours just waiting to get to a technician, and then once you have the technician on the line, there is just as good of a chance that they will not have a clue, as there is that they will find your solution.
I know this because I used to work in a computer technical support call center. You would be amazed who can pass as a technician! For most new hires, the only pre-qualifying knowledge that is necessary is being able to navigate the current Windows Vista Operating System.
Management feels that if you can navigate Windows, then you can navigate the database to dig up a solution. The problem with this kind of thinking is that the person at the call center is often lost to find a solution that is not yet in the database.
Of course, all front line technicians have a help desk to call, but in my own experience, help desk posts were assigned based on politics and not technical knowledge. We ended up with some real idiots at our pc. Call those people once or twice, and you will eventually decide that you stand a stronger chance to succeed on your own, than you would be able to accomplish going upstream in the support systems.
The ugly truth is that we could opt to call the technical phone support number that came with the computer, but you never really know what you are going to get at the other end of the phone. You could literally spend several hours just waiting to get to a technician, and then once you have the technician on the line, there is just as good of a chance that they will not have a clue, as there is that they will find your solution.
I know this because I used to work in a computer technical support call center. You would be amazed who can pass as a technician! For most new hires, the only pre-qualifying knowledge that is necessary is being able to navigate the current Windows Vista Operating System.
Management feels that if you can navigate Windows, then you can navigate the database to dig up a solution. The problem with this kind of thinking is that the person at the call center is often lost to find a solution that is not yet in the database.
Of course, all front line technicians have a help desk to call, but in my own experience, help desk posts were assigned based on politics and not technical knowledge. We ended up with some real idiots at our pc. Call those people once or twice, and you will eventually decide that you stand a stronger chance to succeed on your own, than you would be able to accomplish going upstream in the support systems.
1) First Try Yourself
You might be surprised what you can solve quickly by taking advantage of the "self-help" resources most technical related companies offer. Check for flash (video) tutorials, a searchable knowledge base, or a customer forum. Very often the most common questions can be answered in just minutes if you look at those places first. It will save you time if you start there. Or Google it.
2) Use Proper Methods
Always use the proper method to request support. If you have help desk support use it. You'll usually get a quicker response than if you try to skip the support staff and go direct to the CEO of the company. The CEO will usually pass your request back to the help desk staff anyway. Escalate a problem only if it becomes necessary.
3) Details, Details
The more detail you can provide about the trouble you're facing, the better. It will take longer for pc tech support to help you if they have to reply with basic questions and await your response, then you have to wait for another response from them.
Here are some details you may want to include for some common internet problems.
For a hosting related problem:
- Your domain name
- Your username
- What server you are on
- What problem you are having and what you did right before it happened
- What time it happened
- What internet browser you are using (Internet Explorer, Firefox, Opera, Safari, etc)
- What operating system you are using (Windows XP, Vista, Mac OS X, Linux, etc)
For an email related problem:
- Your email address
- What email program you are using (webmail, or a program on your computer)
- The exact error message or problem in as much detail as possible
- When the problem began
- Any recent changes (for example, upgrade to your computer support software or a new internet service provider)
For a shopping cart related problem:
- As detailed a description of the problem as possible
- If a particular category, product, or page, include a link to that page
- If a particular order had the problem, include the order number
- Try to recreate the problem and include the steps to recreate it
- Anything else that might be related to the issue
For a problem downloading a product you've purchased:
- What steps you took to try to download it
- What happened when you tried
- What operating system and browser you are using
4) Remember Your Manners
Be polite. The majority of the time whatever trouble you are having is not the direct fault of the person you're speaking to. Consider that it might be user error. No matter who ends up being at fault (you, them, a computer somewhere, a mysterious internet gremlin) you'll normally get a faster and more helpful response if you don't begin by making the person who is ready to help you defensive by being rude, swearing at them or "YELLING" in caps. They are on your side and want to help you. Be patient, allow them time to solve your problem, and treat them with respect.
You might be surprised what you can solve quickly by taking advantage of the "self-help" resources most technical related companies offer. Check for flash (video) tutorials, a searchable knowledge base, or a customer forum. Very often the most common questions can be answered in just minutes if you look at those places first. It will save you time if you start there. Or Google it.
2) Use Proper Methods
Always use the proper method to request support. If you have help desk support use it. You'll usually get a quicker response than if you try to skip the support staff and go direct to the CEO of the company. The CEO will usually pass your request back to the help desk staff anyway. Escalate a problem only if it becomes necessary.
3) Details, Details
The more detail you can provide about the trouble you're facing, the better. It will take longer for pc tech support to help you if they have to reply with basic questions and await your response, then you have to wait for another response from them.
Here are some details you may want to include for some common internet problems.
For a hosting related problem:
- Your domain name
- Your username
- What server you are on
- What problem you are having and what you did right before it happened
- What time it happened
- What internet browser you are using (Internet Explorer, Firefox, Opera, Safari, etc)
- What operating system you are using (Windows XP, Vista, Mac OS X, Linux, etc)
For an email related problem:
- Your email address
- What email program you are using (webmail, or a program on your computer)
- The exact error message or problem in as much detail as possible
- When the problem began
- Any recent changes (for example, upgrade to your computer support software or a new internet service provider)
For a shopping cart related problem:
- As detailed a description of the problem as possible
- If a particular category, product, or page, include a link to that page
- If a particular order had the problem, include the order number
- Try to recreate the problem and include the steps to recreate it
- Anything else that might be related to the issue
For a problem downloading a product you've purchased:
- What steps you took to try to download it
- What happened when you tried
- What operating system and browser you are using
4) Remember Your Manners
Be polite. The majority of the time whatever trouble you are having is not the direct fault of the person you're speaking to. Consider that it might be user error. No matter who ends up being at fault (you, them, a computer somewhere, a mysterious internet gremlin) you'll normally get a faster and more helpful response if you don't begin by making the person who is ready to help you defensive by being rude, swearing at them or "YELLING" in caps. They are on your side and want to help you. Be patient, allow them time to solve your problem, and treat them with respect.
What do you when your PC is out of its guarantee time? Where do you resort when you have no technicians around to help you ok your pc?
There are a bunch of solutions to that but the most accepted is the Remote Tech Support Services. These are people who fix your pc problems off-site. It means that instead of them repairing your pc, it is actually you. All you require to do is call their technical support contact number and communicate all the issues about your pc to them. Some remote tech support services are through email and chat as well.
Some people would ask if this kind of process is useful and not serve as a problem to the pc user. In my view it is not. I myself have worked in the past as a technical support agent and later on promoted as a helpdesk support. There are times that people would call at midnight or the wee hours in the morning where one could not gain the services of a technician personally. You might be in the middle of something important when your internet connection got cut. It is not enough to use the Windows Help to assist you in troubleshooting your pc on your own.
On the technical support's side, they have tools such as a simulator to be able to see exactly what is happening when you do the instructions given to you. They also have softwares that can access your pc remotely and be able to see what you are doing on your own screens. This is very useful since as you are doing your own troubleshooting with the guide of the technician, you will be as well learning how to repair your PC on your own in case the same problem happens again.
On the other hand, in case the problem is out of the technical support's scope of work, you will still be opted to consult the manufacturer side to be able to know and dig deeper into the PC's problem. This is normal for internet connectivity issues. At first, you call your internet service provider and later on, you will find out that the root of the problem is with the PC itself. Some people find this frustrating since it is very difficult to reach a support representative right away. But it is not the case at all times, there are tech support companies who provide high touch customer experience where you can speak to a live person in less than 60 seconds every time you call them.
In any case, whenever you feel like you are in need of a remote support to help you, keep in mind that it is very important that you take notes of every little step that you do. Again, this will help in providing you with a crash course in fixing your pc. As the saying goes, two animals in one shot. You get to repair your pc and you acquire self-education.
source:ezinearticles.com/?Remote-Tech-Support---Long-Distance-Healing&id=1467378
There are a bunch of solutions to that but the most accepted is the Remote Tech Support Services. These are people who fix your pc problems off-site. It means that instead of them repairing your pc, it is actually you. All you require to do is call their technical support contact number and communicate all the issues about your pc to them. Some remote tech support services are through email and chat as well.
Some people would ask if this kind of process is useful and not serve as a problem to the pc user. In my view it is not. I myself have worked in the past as a technical support agent and later on promoted as a helpdesk support. There are times that people would call at midnight or the wee hours in the morning where one could not gain the services of a technician personally. You might be in the middle of something important when your internet connection got cut. It is not enough to use the Windows Help to assist you in troubleshooting your pc on your own.
On the technical support's side, they have tools such as a simulator to be able to see exactly what is happening when you do the instructions given to you. They also have softwares that can access your pc remotely and be able to see what you are doing on your own screens. This is very useful since as you are doing your own troubleshooting with the guide of the technician, you will be as well learning how to repair your PC on your own in case the same problem happens again.
On the other hand, in case the problem is out of the technical support's scope of work, you will still be opted to consult the manufacturer side to be able to know and dig deeper into the PC's problem. This is normal for internet connectivity issues. At first, you call your internet service provider and later on, you will find out that the root of the problem is with the PC itself. Some people find this frustrating since it is very difficult to reach a support representative right away. But it is not the case at all times, there are tech support companies who provide high touch customer experience where you can speak to a live person in less than 60 seconds every time you call them.
In any case, whenever you feel like you are in need of a remote support to help you, keep in mind that it is very important that you take notes of every little step that you do. Again, this will help in providing you with a crash course in fixing your pc. As the saying goes, two animals in one shot. You get to repair your pc and you acquire self-education.
source:ezinearticles.com/?Remote-Tech-Support---Long-Distance-Healing&id=1467378
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