Online Pc Tech Support Uk

If you are using a 3rd-party driver provided by your printer manufacturer instead of a driver included with Windows 98, follow the instructions provided by your printer manufacturer to remove and reinstall your printre driver.

1. Click Start, point to Settings, then click Printers.

2. Right-click the printer you want to remove, then click Delete. NOTE: If you are prompted to remove all the files associated with the printer, click Yes.

3. Click Start, point to Settings, and then click Printers.

4. Double-click Add Printer, and then follow the instructions in the Add Printer Wizard to reinstall the appropriate printer driver.

5. Test to determine if your printing issue is resolved. If your printing issue is not resolved, continue to the next step.

6. Try using the “Generic/Text Only” printer driver for your printer. This test can help determine whether or not your printing issue is related to your printer driver. To try using the “Generic/Text Only” printer driver:

a. Click Start, point to Settings, and then click Printers.

b. Double-click Add Printer, and then follow the instructions in the Add Printer Wizard to install the Generic/Text Only printer driver as a local printer.

c. Test to determine if you can print using this driver. Note that this driver is a very basic driver, and the printed output may be simplified or appear in a lower resolution. If you can print successfully using the Generic/Text Only printer driver, your printing issue is most likely specific to the printer driver you are using. You should contact your printer manufacturer to inquire about the availability of an updated printer driver, a patch (or fix) for your current driver, or information about any known issues with your driver.

Find Printer IP Address/Printer Domain Name With NSLOOKUP
If you know the printer domain name, you can find the printer IP address by command called NSLOOKUP , and if you know the IP address you can find the domain name using NSLOOKUP command , follow the below steps to use the NSLOOKUP command.

• Click Start, then Programs, then Command Prompt. (The H:>, C:> or P:> prompt will display on a black screen).
• At the lettered prompt, type: nslookup printer_domain_name. (example: nslookup cha7hp.kenyon.edu)
• The following will appear on the screen:
Name: (printer domain name will display)
Address: (IP address will display)

See also
printer repair
top 10 spyware
set cookies in ie
Quick access to programs in control panel
How To Enable / Disable File Sharing in Windows XP