Online Pc Tech Support Uk

As much as you may try to avoid any kind of problem in your computer, you invariably get them. Getting a problem is just the tip of the ice berg. The resultant difficulties you face including you work not getting done, inability to surf internet etc make it essential that you get the problem soled as early as possible. And when it comes to fixing computer problems, it is best to take the advice of experts and follow it. For computers are quite complex machines that demand a certain level of skill set and proficiency to fix them.

As soon as you face a problem, it is best that you contact the customer care support. For example, in case your computer is of Dell make, you would want to contact Dell technical support. The same goes for HP technical support and Acer tech support. Almost all customer support groups have toll free numbers which can be dialed and a representative will greet you almost immediately. The best part about these support groups is that they are available at your service every hour of the day, throughout the year. This is so because companies realize that problems with your computer can occur at any hour during the day.

HP Support and Dell Support - Among the Top

Among the numerous support groups, the two most prominent ones are HP tech support and Dell tech support. Their excellent after sales service is one of the prominent causes that they are so popular amongst computer users all over the world. Even the companies realize that after sales service is an important criterion in the decision making process of customers. That is why they spend considerable amount of money in an attempt to make their tech support service as good and comprehensive as possible.

Simply Call to Fix Problem

Even though HP and Dell computers command the highest available quality, they still are prone to problems. The problems may occur either on the software front or hardware front. If the problem is in the software, the problem is generally resolved on the phone with the help of remote control of your computer. If the problem occurs on the hardware front, the faulty part needs to be shipped where it will be replaced. All you need to do is simply call up the toll free number of HP support or Dell support and you will have computer experts getting to solve your problem.


Source: http://goo.gl/8r7IC

* ZoneAlarm is an easy to use firewall program. The major benefits of this program are that it has an extremely stylish interface and a simple slider control. The program is specially designed to protect the cable-connected DSL or PC from the attack of the hackers. The firewall also controls all the unauthorized entries to your computer by permitting only the traffic with your consent. Another revolutionary feature of ZoneAlarm is an Internet lock that enables the blocking of Internet traffic when you are not using your computer.

* Comodo is one among the firewalls that is offered for free. Configuration of this firewall setup is a time-consuming process. The major benefit of this program is that it protects the computer from both the external and internal threats. The program is even capable of blocking access to the malicious Trojan programs.

* Agnitum Outposts is designed with a filtering feature to protect the personal data against the unauthorized third parties. It is also capable of application behavior monitoring and thereby making the system hacker proof.

* Ashampoo is a lightweight firewall enabled with great security features. The flexibility of the program is one of its greatest benefits. The program has four different modes and the user can choose one by considering the requirements.

* Online Amor is fully equipped firewall that has an extremely easy to use interface. The program is capable of protecting your system against the antivirus programs and hackers. Protecting the personal data with brilliance is another popular feature of this firewall.

Well you can always use a USB Floppy Disk Drive. But what if you don’t have one?

Well, here are steps to try and overcome the problem.

1. Find a PC that has a floppy disk drive ( Need this to install the SATA HDD driver to floppy).

2. Download the appropriate SATA driver for your HDD.

3. Write image to floppy. Keep the floppy in the drive.

4. Download and install nLite.

5. Follow the steps in these images.

- Place your XP CD and let nLite copy it to a folder of your choice, e.g d:\i386

Click on Drivers and Bootable ISO and press Next.

Make sure your diskette containing the SATA HDD driver is in the drive. Click Insert and browser for the SATA driver in your floppy disk.

Click Yes to create the ISO image which you can burn later. You can use ImgBurn or Nero.

Now you’ll be able to install/reinstall XP on the PC ( desktop/notebook ).

Eko Wahyudiharto have shared his experience but for Acer TravelMate 6291 Notebook. You can see the steps he has taken here He has also placed a link for Acer 6291 SATA driver on his blog.

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Before I begin, I just want to make something perfectly clear: NOTE TO ANY ATTORNEYS WHO MAY WORK FOR LIMEWIRE - I think that your clients' product is WONDERFUL! Aside from the wheel and the internal combustion engine, it's probably the SINGLE GREATEST ACHIEVEMENT in the history of mankind. REALLY!... So please don't sue me.

Now that I've cleared that up we can get down to business. In my line of work, I get calls on a daily basis from people who are having issues with viruses on their computer. Some of these people have relatively minor infections and some have MAJOR PROBLEMS. Here's the pattern I've noticed, though (I just call 'em like I see 'em): When someone has a serious virus and/or spyware infection on their PC, they almost always have a copy of Limewire installed as well. Now, don't interpret that the wrong way. The Limewire software (assuming you get it from a legitimate source) is perfectly safe (Are all of the attorneys still paying attention?). To my knowledge, their software contains no spyware or viruses and I'm not just saying that to avoid a lawsuit. I really mean it. So, if the question is posed to me "is it safe to install Limewire on my computer?", my answer is an unwavering "Yes".

The problem, it seems, is when people start using the service to actually download files to their computer. This is where a lot of people get a bit confused about why their computer gets so badly infected in a relatively short period of time. From my observations as a working pc repair tech I have come to the conclusion that most people don't have even a basic understanding of how file sharing services work, nor (in a lot of cases) do they care. That's too bad really, because it's difficult to protect yourself from threats if you don't even know what those threats are or where they come from. Alas, the lure of "free" music is just too much for many people, so they will just blindly download files and hope for the best.

There, now that I have that off my chest, I feel much better. The real purpose of this article though, is not to chastise people for their wide-eyed naive trust of free things they get from total strangers over the internet, but to (hopefully) help educate those who want to use a file sharing service and provide them with a little bit of knowledge so that they can better protect themselves.

The first thing I want to do before I go any further with this discussion is to let the folks at Limewire off the hook. They are not responsible for their users' reckless online activities any more than the people at Ford are responsible for their customers reckless driving. It's up to the end users to monitor their own activities and to become part of the solution instead of being part of the problem. It really wasn't my intention to single them out because most file sharing services are essentially the same. The only reason I mentioned these guys by name is that they are far and away the most popular service of this type operating today. Had I written this article a few years ago I probably would have the Napster people annoyed with me. So for the remainder of this discussion I will just refer to all of these services collectively as "file sharing services". Now all you lawyers can go back to what you were doing before, such as suing somebody (other than me).

Anyway, as I said before, most users of file sharing services may not completely understand how the file sharing process works. There seems to be this perception that there is some gigantic free music repository full of perfectly safe, virus free, downloadable content stored somewhere out there in cyberspace. I assure you that this is not the case. OK, you ask, then where do the file sharing services get all of this music that they offer for free downloads? I'm glad you asked. The answer is that they don't. File sharing services don't store any music files or movies or anything of the sort on their servers. More importantly, they don't own any distribution rights for any of the copyrighted material. So where does the music come from? Again, thanks for asking. It comes directly from the computers of other users of the file sharing services.

You see, file sharing services are in essence a very large peer-to-peer (P2P) network. When you join one of these services, you are sharing a portion of your computer with other members of the service and they are in turn sharing access to their files with you. Now, you may think that this is somewhat of a security risk, but probably not a huge one, as these services upon installation of their software, designate a default folder on your PC to share on the network. Other than that one folder, nobody has access to your PC. The real threat with this type of network is in the files you download. If someone in the network has infected files on their computer (trust me, a lot of them do) and then you download one of these infected files, guess what!? You've just invited a virus onto your computer. Multiply this scenario by the hundreds of thousands of other P2P members and the MILLIONS of files being passed back and forth and you can see how this can quickly become a real threat to your PC.

So as a computer tech that deals with virus infested computers on a daily basis, I have to say that I HIGHLY RECOMMEND downloading your music from a "pay-per-track" service such as itunes or amazon.com. I only say this because from a PC security standpoint, using P2P file sharing is just too costly in the long run. Think of it this way, how many itunes could you have purchased with the $200 that you just gave to the computer repair guy after he cleaned up your PC? When you look at it that way, all that "free" music just doesn't seem like such a great deal, huh?

1) First Try Yourself
You might be surprised what you can solve quickly by taking advantage of the "self-help" resources most technical related companies offer. Check for flash (video) tutorials, a searchable knowledge base, or a customer forum. Very often the most common questions can be answered in just minutes if you look at those places first. It will save you time if you start there. Or Google it.
2) Use Proper Methods
Always use the proper method to request support. If you have help desk support use it. You'll usually get a quicker response than if you try to skip the support staff and go direct to the CEO of the company. The CEO will usually pass your request back to the help desk staff anyway. Escalate a problem only if it becomes necessary.
3) Details, Details
The more detail you can provide about the trouble you're facing, the better. It will take longer for pc tech support to help you if they have to reply with basic questions and await your response, then you have to wait for another response from them.
Here are some details you may want to include for some common internet problems.
For a hosting related problem:
- Your domain name
- Your username
- What server you are on
- What problem you are having and what you did right before it happened
- What time it happened
- What internet browser you are using (Internet Explorer, Firefox, Opera, Safari, etc)
- What operating system you are using (Windows XP, Vista, Mac OS X, Linux, etc)
For an email related problem:
- Your email address
- What email program you are using (webmail, or a program on your computer)
- The exact error message or problem in as much detail as possible
- When the problem began
- Any recent changes (for example, upgrade to your computer support software or a new internet service provider)
For a shopping cart related problem:
- As detailed a description of the problem as possible
- If a particular category, product, or page, include a link to that page
- If a particular order had the problem, include the order number
- Try to recreate the problem and include the steps to recreate it
- Anything else that might be related to the issue
For a problem downloading a product you've purchased:
- What steps you took to try to download it
- What happened when you tried
- What operating system and browser you are using
4) Remember Your Manners
Be polite. The majority of the time whatever trouble you are having is not the direct fault of the person you're speaking to. Consider that it might be user error. No matter who ends up being at fault (you, them, a computer somewhere, a mysterious internet gremlin) you'll normally get a faster and more helpful response if you don't begin by making the person who is ready to help you defensive by being rude, swearing at them or "YELLING" in caps. They are on your side and want to help you. Be patient, allow them time to solve your problem, and treat them with respect.